Shipping & Delivery Times

PLEASE READ BEFORE ORDERING PRODUCTS IF YOU ARE IN A HURRY TO RECEIVE YOUR ITEM/S

To our valued customers (past, present & future),

To offer the largest selection possible, some of our products are shipped directly from warehouses in Germany, China, Spain, France etc (just to name a few).

Unfortunately some logistics providers are struggling to keep up with the combination of increased demand for online shopping, reduced personnel capacity and international shipping restrictions. This has led to transit delays for products that are shipped from overseas. 

Under โ€œnormalโ€ circumstances, international shipments are processed and received by customers within 14-21 days. At the moment, some customers are reporting up to 72 days (!) before receiving an item. 

Because of this, we cannot guarantee a delivery date if your order is being bought into Australia from one of our overseas warehouse locations. We will always provide you with a tracking number but we have limited control over shipping times once an item has left our warehouse.

ITEMS SHIPPED FROM SYDNEY, AUSTRALIA

Some of our most popular items ship directly from Sydney. These orders are fulfilled and sent within 1-2 business days. If you order any of the following items, you will receive your order within 5-10 business days (depending on Australia Post).

To see the full catalog of items that ship from Sydney, click the button below.

If there is a specific item you are after that is not on the list and you would like a delivery ETA, please email us or use the chat window below to leave a message and we will get back to you with the correct information.

We thank you for your interest in our products and we will do everything we can to provide you with accurate, up to date information regarding your order/s.

– PODCASES AU Team

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